Troubleshooting: Turn Off 'Clear Site Data' Option

When you record in the Studio on your computer, Riverside saves your locally recorded audio/video tracks in your browser's temporary storage before uploading them.

If completing any remaining track file uploads did not resolve the low storage, follow the steps below.

Use the computer and browser that has low storage.

Step by step

  1. If using Chrome, copy this link:


    If using Edge, copy this link:

  2. Paste the link into your browser's address bar.
  3. Press Enter to open the settings for Cookies and other site data (Chrome) / Clear browsing data on close (Edge).
  4. Next to Clear cookies and site data when you close all windows, click the toggle to turn it off.
    If it was already turned off, follow the steps on Clear Browser Cache. Otherwise, continue below.

  5. Join a Studio again or check available browser storage to see if the low storage is resolved.
    If not, follow the steps on Clear Browser Cache.

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