Troubleshooting: Free up storage space on device

When you record in the Studio using the Riverside app, it usually starts uploading your audio/video track files automatically. As the files are uploaded, or if the upload cannot happen immediately, they are temporarily stored on your device. After the track files finish uploading, they are deleted from your device.

You or your participant should free up space on your device to record:

macOS app

Free up storage space on your Mac (support.apple.com)

For example:

iOS app

Check the storage on your iPhone and iPad (support.apple.com)

For example:

Android app

Free up space (support.google.com)

For example:

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