When you record in the Studio using the Riverside app, it usually starts uploading your audio and video track files automatically. As the files are uploaded, or if the upload cannot happen immediately, they are temporarily stored on your device. After the track files finish uploading, they are deleted from your device.
Troubleshooting for:
- Device storage is running low
If this is happening when you're recording on Riverside on your browser, follow these steps to free up storage space.
You or your participant should free up space on your device to record:
macOS app
Free up storage space on your Mac (support.apple.com) ⇱
For example:
- Optimize storage space
-
Delete or move files
- Empty the computer's Trash
- Restart your computer
- Uninstall apps
iOS app
Check the storage on your iPhone and iPad (support.apple.com) ⇱
For example:
- Restart your device
- Delete files or move them to cloud storage
- Remove or offload apps
Android app
Free up space (support.google.com) ⇱
For example:
- Remove photos
- Remove downloaded movies, music & other media
- Remove apps & app data
- Delete files or move them to a computer