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  2. Account, Subscription, and Billing
  3. Account, Subscription, and Billing FAQs

Account, Subscription, and Billing FAQs

  • What does "unlimited recording and editing" mean? Promoted article
  • How are hours calculated? Do unused hours roll over?
  • What if I go over my monthly hours?
  • How do I find my plan?
  • What is included in a free account?
  • Where is Riverside's Teams plan?
  • What languages is Riverside available in?
  • Where can I find Riverside's Terms & Conditions, Privacy Policy, and security information?
  • Can I use Riverside from any country?
  • What can Riverside's Support agents help me with?
  • How can I change the email address associated with my Riverside account?
  • What happens if I invite an existing user to my shared account?
  • What payment methods can I use?
  • What is Riverside’s contact information and Tax ID number?
  • How do I apply a discount code?
  • Does Riverside support SSO methods (Single Sign-On)?
  • Is an API available?
  • Does Riverside support assistive technology and accessibility devices?