Who: Account Owner, as well as Admins, Directors and Editors
Plan: Pro and Riverside for Business
Device: Computer Browser
You can download transcriptions from Riverside in two formats: as an SRT or TXT file. The TXT file does not include timestamps, but here are two other ways to see them:
To see a new timestamp for each time a participant begins speaking
Open the recording in the Editor, then click Copy Transcript. Paste the text into a word processing program to see the timestamps or edit the text.
To see timestamps every few seconds
Download the the SRT file, then drag it into a browser window to view it with your browser.
You can also open the SRT file with a word processing program built into your computer like TextEdit (Mac) or WordPad (Windows).