Troubleshooting: Browser Extensions: Overview

Browser extensions and browser utilities can sometimes interfere with the recording and uploading processes in your browser.

Suggested Troubleshooting Steps

If you have not recorded yet:

If you have already recorded but the upload is stuck:

  • Temporarily turn off specific extensions.
    • For extensions that are content blockers or ad blockers, 'whitelist' or 'allow'

Learn more

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