Browser extensions and browser utilities can sometimes interfere with the recording and uploading processes in your browser.
Suggested Troubleshooting Steps
If you have not recorded yet:
- Create a new browser profile without extensions.
- Temporarily turn off specific extensions.
- Especially any that effect your video or audio, such as Krisp.
- For extensions that are content blockers or ad blockers, 'whitelist' or 'allow' Riverside.fm.
- Record using a different supported browser.
- Record on an iOS or Android device.
If you have already recorded but the upload is stuck:
- Temporarily turn off specific extensions.
- For extensions that are content blockers or ad blockers, 'whitelist' or 'allow' Riverside.fm.