Change Role of User in a Riverside for Business Account

A Riverside for Business account can include members in four different roles. To change a member's role, follow the steps below.

NOTE:
Only the Account Owner can change a member's role in an account, unless they allow Admins to invite other users and help manage their access.

Change any user role in the account

1. Using a computer, log in to your account.
2. In the top right corner, click the account menu
3. Select Teams settings.
4. On the left side of the page, click Account Access.
5. To the right of the user's account details, click Edit.
6. In the pop-up, under Role, click the dropdown and select a new role.
7. At the bottom, click Update user.
   The user role is updated.

Change a user role within a specific Production

1. Using a computer, log in to your account.
2. Click the relevant Production.
3. On the left of the page, click Production Team.
4. In the table, to the left of a user's email address, click the dropdown menu and choose a new role.
   The user role is updated.