Users on a Riverside for Business account can bulk download all participant and shared media tracks from a recording session with a single click. Follow the steps below to download the tracks in a ZIP file.
Step by step:
- Using a computer, log in to your account.
- Click the Riverside logo to go to the home page.
- Choose a Production, then look for the relevant Studio and click View all recordings.
- Click the thumbnail of the desired recording.
- On the recording session's page, scroll to Tracks.
- On the right, click
Download All.
After Riverside finishes creating the ZIP file, it downloads automatically.
NOTES:
The ZIP file includes all tracks that have uploaded and processed. To create another ZIP file after additional tracks finish processing, click Download All again.
Inside the ZIP file is a folder for each participant containing their High Quality video and audio tracks as well as internet Backups, a folder with the All Participants Backup, and a folder with the Transcription files.