Live Stream FAQs (At a Glance)

What is the resolution of live streaming video from Riverside to other platforms?
All live streams on external platforms have a maximum resolution of 720p.
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Can I use the text chat with people watching the live stream?
No, the Riverside chat in the Studio's sidebar is not available to viewers watching a live stream from another platform.
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Which participants appear in a live stream?
Any participant with their camera on will appear in the live stream, including Producers. If a participant's mic is enabled, they can be heard.
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What do people watching the live stream see and can I customize it?
Viewers see the participants' video tracks arranged in a gallery view, similar to the All Participants Backup recording file.
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Can the Host control which video frame is expanded in the live stream?
Not directly. Video frames resize to fit all participants. If some participants temporarily turn their cameras off, the remaining video frame/s in the live stream appear larger.
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How long is the delay between the recording in the Studio and the live stream people see?
The latency is generally around 20 seconds but varies based on the other platform's settings.
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Can I live stream from a mobile device?
Yes. Set up the Stream URL and Key from a computer, then the stream's feed broadcasts whenever you start recording from your mobile device.
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Can I live stream to multiple platforms simultaneously?
Yes, you can stream to multiple platforms at the same time. 
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Can I live stream to multiple accounts on the same platform?
Yes, you can stream to two or more different accounts on the same platform by using the Studio's other live stream fields.
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Can I stream to two or more other platforms using Custom RTMP?
Yes, you can stream to two or more other platforms that use RTMP.
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Can I live stream to Instagram using Custom RTMP?
Yes, but only by using third-party software. We do not recommend live streaming to Instagram since your participants' video frames may be cropped out of the vertical video.
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Can I live stream to TikTok using Custom RTMP?
Most TikTok users cannot use RTMP to live stream. We do not recommend live streaming to TikTok since your participants' video frames may be cropped out of the vertical video.
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