Troubleshooting: The Riverside Editor

If you encounter an issue when arranging tracks, trimming the timeline, or exporting clips from the Editor, try these troubleshooting steps.

1. Remove your customizations to reset the clip:
   1. Click the Tracks icon and select the check box next to each participant's track to temporarily remove it.
   2. Click the Layout icon and select the standard Grid.
   3. Click the Background  icon and click to remove any custom background.
2. Re-add your customizations to the clip:
   1. Click the Tracks icon and select the check box next to each participant's track to add it.
   2. Click the Layout icon and select your preferred layout. 
   3. Click the Background icon and select your preferred background.
      
3. Export the clip.