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  1. Riverside.fm Help Center
  2. Account, Subscription, and Billing
  3. Account, Subscription, and Billing FAQs

How can I change the email address associated with my Riverside account?

If you are using a free, standard, or pro account, contact our Support team to update your email address.

TIP:
To contact Support, click or tap the Support button in the bottom right corner of this Help Center page or from pages in the Riverside website.

If you are using a Teams account, reach out to your account's Customer Success Manager to update your email address.

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How do I find my plan?

Reset Riverside Password

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  • What does "unlimited recording and editing" mean?
  • How are hours calculated? Do unused hours roll over?
  • What if I go over my monthly hours?
  • How do I find my plan?
  • What is included in a free account?
  • What languages is Riverside available in?
  • Where can I find Riverside's Terms & Conditions, Privacy Policy, and security information?
  • Can I use Riverside from any country?
  • What can Riverside's Support agents help me with?
  • How can I change the email address associated with my Riverside account?

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