Skip to main content
Riverside.fm Help Center Help Center home page
Back to website
  1. Riverside.fm Help Center
  2. Account, Subscription, and Billing
  3. Account, Subscription, and Billing FAQs

What can Riverside's Support agents help me with?

Our Support agents are available via live chat and email 24 hours a day and can help answer your questions.

We can assist with:

  • billing
  • refunds
  • deleting your account
  • changing your account's email address
  • turning off your subscription's auto-renewal
  • recording issues
TIP:
To contact Support, click or tap the Support button in the bottom right corner of this Help Center page or from pages in the Riverside website.

Did this answer your question?

/

Related articles

  • Contact Support
  • Refund and Cancellation Policy for Standard and Pro Subscriptions
  • What is Riverside’s contact information and Tax ID number?
  • Edit and Trim a Clip's Timeline
  • How can I check my Internet bandwidth?

Articles in this section

  • What does "unlimited recording and editing" mean?
  • How are hours calculated? Do unused hours roll over?
  • What if I go over my monthly hours?
  • How do I find my plan?
  • What is included in a free account?
  • What languages is Riverside available in?
  • Where can I find Riverside's Terms & Conditions, Privacy Policy, and security information?
  • Can I use Riverside from any country?
  • What can Riverside's Support agents help me with?
  • How can I change the email address associated with my Riverside account?

See all articles