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  1. Riverside.fm Help Center
  2. Account, Subscription, and Billing
  3. Account, Subscription, and Billing FAQs

Can I use Riverside from any country?

Anyone can create an account with Riverside.

However, the system Riverside uses in the Studio to connect live video calls is restricted in a few countries. If you are located in Cuba, Crimea, North Korea, Sudan, Iran, Syria, or parts of Ukraine and join a Studio, you will encounter an error and won't be able to record. You can test your connection using this pre-call test.

Also, some integrations with other platforms, such as the ability to publish recorded clips on Spotify, may be limited to users in certain countries.

Read more

Why do I need to turn off my VPN, browser extensions, or firewall when I record?

Best Practices for Recording on a Computer

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Articles in this section

  • What does "unlimited recording and editing" mean?
  • How are hours calculated? Do unused hours roll over?
  • What if I go over my monthly hours?
  • How do I find my plan?
  • What is included in a free account?
  • What languages is Riverside available in?
  • Where can I find Riverside's Terms & Conditions, Privacy Policy, and security information?
  • Can I use Riverside from any country?