Below are devices, browsers, and hardware currently not supported to record with Riverside.
IMPORTANT:
We do not recommend using the below browsers, devices, or hardware. You may encounter recording errors before, during, or after the session that make your recorded tracks unusable.
Unsupported Browsers
- Beta release versions of Google Chrome and Microsoft Edge
- All Mobile browsers, including mobile app versions of Google Chrome and Microsoft Edge
- Use the Riverside iOS or Android app instead
- Safari
- Firefox
- Internet Explorer
- Opera
- Chromium
- Brave
- Chrome Canary
- Vivaldi
TIP:
Riverside is supported on the Google Chrome and the Microsoft Edge browsers on computers or on the Riverside mobile app.
Unsupported Computers
- Chromebooks
- Although the Chromebook is a Google device, it is not currently supported by Riverside for recording.
- Computers using the Linux operating system
IMPORTANT: Virtual cameras
If you are using a virtual camera to enhance your video feed, such as OBS or the Portrait mode video effect on a Mac, be aware that this uses a lot of your computer's processing power. To ensure a smooth recording, you should reduce the default quality (recording resolution) of the Studio, especially if you notice lag or recording errors.
Unsupported Mobile Devices
- All Android tablets and older Android devices (More information)
- Older iOS devices (More information)
- Some external mics and audio devices (More information)
TIP:
Download Riverside's mobile app here: https://riverside.fm/mobile.
Unsupported Audio Interfaces
- Universal Audio's Apollo interfaces
- Universal Audio (UA) does not guarantee connectivity with the Chrome/Edge browser, which is necessary to use Riverside. Please contact UA's support for questions about your UA device.
TIP:
If using an external multi-channel audio interface or multi-track mixer, use a stereo output mode. Your computer browser can only detect mics that are connected to the first two channels.