What browsers and devices are not supported?

Below are devices, browsers, and hardware currently not supported to record with Riverside.

IMPORTANT:
We do not recommend using the below browsers, devices, or hardware. You may encounter recording errors before, during, or after the session that make your recorded tracks unusable.

Unsupported Browsers

  • Beta release versions of Google Chrome and Microsoft Edge
  • All Mobile browsers, including mobile app versions of Google Chrome and Microsoft Edge
  • Safari
  • Firefox
  • Internet Explorer
  • Opera
  • Chromium
  • Brave
  • Chrome Canary
  • Vivaldi
TIP:
Riverside is supported on the Google Chrome and the Microsoft Edge browsers on computers or on the Riverside mobile app.

Unsupported Computers

  • Chromebooks
    • Although the Chromebook is a Google device, it is not currently supported by Riverside for recording.
  • Computers using the Linux operating system
IMPORTANT: Virtual cameras
If you are using a virtual camera to enhance your video feed, such as OBS or the Portrait mode video effect on a Mac, be aware that this uses a lot of your computer's processing power. To ensure a smooth recording, you should reduce the default quality (recording resolution) of the Studio, especially if you notice lag or recording errors.

Unsupported Mobile Devices

TIP:
Download Riverside's mobile app here: https://riverside.fm/mobile.

Unsupported Audio Interfaces

  • Universal Audio's Apollo interfaces
    • Universal Audio (UA) does not guarantee connectivity with the Chrome/Edge browser, which is necessary to use Riverside. Please contact UA's support for questions about your UA device.
TIP:
If using an external multi-channel audio interface or multi-track mixer, use a stereo output mode. Your computer browser can only detect mics that are connected to the first two channels.

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