What browsers and devices are not supported?

Below are devices, browsers, and hardware currently not supported to record with Riverside.

Also see System Requirements and Supported Browsers.

We do not recommend using the below browsers, devices, or hardware. You may encounter recording errors before, during, or after the session that make your recorded tracks unusable.

Unsupported Browsers

  • Beta release versions of Google Chrome and Microsoft Edge, like Chrome Canary.
  • All Mobile browsers, including mobile app versions of Google Chrome and Microsoft Edge.
  • Safari
  • Firefox
  • Internet Explorer
  • Chromium-based browsers
  • Brave
    • Although some people record successfully using Brave, we do not officially support it. For best results, please use Chrome and Edge.
  • Arc
  • Opera
  • Vivaldi

Riverside is supported on the Google Chrome and the Microsoft Edge browsers on computers or using the Riverside mobile app.

Unsupported Computers

  • Computers using the Linux operating system.
  • Computers using the ChromeOS/Chromium operating system.
    • For example, smart whiteboards
  • Chromebooks and Chromebox PCs.
    • Although these computers use Chrome, they are not currently supported by Riverside for recording.
  • Computers accessed using a remote desktop application.
  • Apple Vision Pro
IMPORTANT: Virtual cameras
If you are using a virtual camera to enhance your video feed, such as OBS or the Portrait mode video effect on a Mac, be aware that this uses a lot of your computer's processing power.

To ensure a smooth recording, you should reduce the default quality (recording resolution) of the Studio, especially if you notice lag or recording errors.

Unsupported Mobile Devices

For best results when recording, we do not recommend using mobile apps that connect your phone to your computer, like Iriun.

Unsupported Cameras

  • PTZ cameras (point-tilt-zoom) cannot be directly connected to a computer to work with Riverside. However, can use an HDMI capture card and video switcher to feed video from PTZ cameras into Riverside.

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