What browsers and devices are not supported?

Below are devices, browsers, and hardware currently not supported to record with Riverside.

IMPORTANT:
We do not recommend using the below browsers, devices, or hardware. You may encounter recording errors before, during, or after the session that make your recorded tracks unusable.

Unsupported Browsers

  • Beta release versions of Google Chrome and Microsoft Edge, like Chrome Canary.
  • All Mobile browsers, including mobile app versions of Google Chrome and Microsoft Edge.
  • Safari
  • Firefox
  • Internet Explorer
  • Chromium-based browsers
  • Brave
    • Although some people record successfully using Brave, we do not officially support it. For best results, please use Chrome and Edge.
  • Arc
  • Opera
  • Vivaldi

Riverside is supported on the Google Chrome and the Microsoft Edge browsers on computers or using the Riverside mobile app.

Unsupported Computers

  • Computers using the Linux operating system.
  • Computers using the ChromeOS/Chromium operating system.
    • For example, smart whiteboards
  • Chromebooks and Chromebox PCs.
    • Although these computers use Chrome, they are not currently supported by Riverside for recording.
  • Computers accessed using a remote desktop application.
  • Apple Vision Pro
IMPORTANT: Virtual cameras
If you are using a virtual camera to enhance your video feed, such as OBS or the Portrait mode video effect on a Mac, be aware that this uses a lot of your computer's processing power.

To ensure a smooth recording, you should reduce the default quality (recording resolution) of the Studio, especially if you notice lag or recording errors.

Unsupported Mobile Devices

Unsupported Cameras

  • PTZ cameras (point-tilt-zoom) cannot be directly connected to a computer to work with Riverside. However, can use an HDMI capture card and video switcher to feed video from PTZ cameras into Riverside.

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