Before you Host a Studio session, here are some tips for a seamless recording experience.
- Join the Studio with your computer browser, Google Chrome or Microsoft Edge.
- Ensure you have a stable internet connection. You can test it here.
- If you get disconnected, the recording continues.
- Close other browser tabs and applications, especially any that use your microphone or camera.
- Temporarily turn off your computer's screensaver or a sleep mode setting that might interrupt the recording.
You can also Host using the Riverside mobile app, but you have more functions and abilities using a computer.
Recording with Guests
- Allow Notifications from Riverside when you enable the mic and camera in your browser. You will get an alert if we detect a participant has a recording issue.
- Run a short test recording with your Guests before you start recording a longer session.
- Temporarily turn off any VPNs, browser extensions, content blockers, or firewalls. Ask Guests to confirm that they have also turned these off.
- After you stop recording, remind Guests to leave the Riverside browser window or app open until their track upload is Complete.
You can check upload progress of Guests' tracks in the Studio's sidebar at any time.
Audio and Video
- All participants should wear headphones to prevent echo and increase overall audio quality.
- All participants should use external microphones, rather than their device’s built-in mic. We recommend a wired microphone. However, a wireless microphone or a microphone built into wired headphones is also suitable.
- If anyone plans to share their screen, they should use a computer and test screen sharing from the Studio before recording.
- Before recording, each participant can check and adjust their microphone sensitivity.
Hosts and Producers can balance audio output levels of each participant in the Studio during a live call. However, only a participant can change their own device's input level if it is too loud or too quiet.