Before you Host a Studio session, here are some tips for a seamless recording experience.
Your Setup
- Join the Studio with your computer browser, Google Chrome or Microsoft Edge.
- Ensure you have a stable internet connection. You can test it here.
- If you get disconnected, the recording continues.
- Close other browser tabs and applications, especially any that use your microphone or camera.
- Temporarily turn off your computer's screensaver or a sleep mode setting that might interrupt the recording.
NOTE:
You can also Host using the Riverside mobile app, but you have more functions and abilities using a computer.
Recording with Guests
- Allow Notifications from Riverside when you enable the mic and camera in your browser. You will get an alert if we detect a participant has a recording issue.
- Run a short test recording with your Guests before you start recording a longer session.
- Temporarily turn off any VPNs, browser extensions, content blockers, or firewalls. Ask Guests to confirm that they have also turned these off.
- After you stop recording, remind Guests to leave the Riverside browser window or app open until their track upload is Complete.
TIP:
You can check upload progress of Guests' tracks in the Studio's sidebar at any time.
Audio and Video
- All participants should wear headphones to prevent echo and increase overall audio quality.
- All participants should use external microphones, rather than their device’s built-in mic. We recommend a wired microphone. However, a wireless microphone or a microphone built into wired headphones is also suitable.
- If anyone plans to share their screen, they should use a computer and test screen sharing from the Studio before recording.
- Before recording, each participant can check and adjust their microphone sensitivity.
IMPORTANT:
Hosts and Producers can balance audio output levels of each participant in the Studio during a live call. However, only a participant can change their own device's input level if it is too loud or too quiet.