Where can I find the recording ID for Support?

Each recording you create on Riverside has a unique, 32-digit identifying number called the recording ID. Riverside's Support team can use it to check the technical details of your recording session.

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Step by step

Follow the steps below based on if you're using a computer or your mobile device.

• Find the recording ID using a computer

  1. Log in to your Riverside account.
  2. Under Studios, click the relevant studio.
  3. Click the relevant project.
  4. Under Recordings, hover over the recording.
  5. In the bottom right of the recording tile, click ••• [the three dots].
  6. Choose Copy ID.
     The recording ID is copied to your computer's clipboard.

  TIP:
  To paste the recording ID, press Ctrl+V on a PC or ⌘+V on a Mac.

• Find the recording ID using your phone

  1. Open a recording from the Riverside mobile app.
  2. In the center of the screen, tap ••• [the three dots].
  3. Tap Copy recording ID.
  4. The recording ID is copied to your clipboard.

Learn more

• Where can I find the track ID for Support?
• Where can I find the clip (edit) ID for Support?