Where can I find the Recording ID for Support?

Each recording you create on Riverside has a unique, 32-digit identifying number called the Recording ID. Riverside's Support team can use it to check the technical details of your recording session.

Step by step

  1. On a computer, log in to your account.
  2. Under Studios, click the relevant Studio.
  3. Click the relevant recording.
  4. At the top of the page, click the three-dots.svg three dots menu.
  5. Choose link_copy-ID.svg Copy recording ID.
    The Recording ID is copied to your computer's clipboard.
To paste the Recording ID, press Ctrl+V on a PC or +V on a Mac.

Each recording session can contain multiple tracks. The tracks each have a unique identifier, called a Track ID.

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