Troubleshooting: Fix Logitech Lagging Webcam Frame Rate

When using a Logitech webcam you may notice the video frame rate lagging in the Studio. If this happens, close and re-open Logi Tune Desktop to resync the video feed it sends to Riverside. Follow the steps below.

Step by step:

    1. Download and install the Logi Tune Desktop software.
    2. Connect the Logitech webcam to the computer.
    3. Open Logi Tune.
    4. Join a Riverside Studio.

      If you notice a lagging frame rate:
    5. Close Logi Tune.
    6. Re-open Logi Tune

For best results, leave Logi Tune running during recording sessions on Riverside.

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