My Logitech camera is flickering

If your Logitech webcam uses the incorrect video refresh rate for your region, you may notice a flickering effect. Follow the steps below to change it using Logi Tune Desktop software.

Riverside records video from Logitech 4K cameras at up to 1080p resolution to ensure high frame rates. This maximum resolution only affects the Studio participant/s using a Logitech camera.

Troubleshooting Steps

  1. Download and install the Logi Tune Desktop software.
  2. Connect the Logitech webcam to the computer.
  3. Open Logi Tune.
  4. Click My Devices.
  5. Click the desired webcam.
  6. Click the Settings tab.
  7. Select Anti-flicker.
  8. Toggle to use the other refresh rate, either:
    • NTSC 60Hz (for countries in North and South America), or
    • PAL 50Hz (for most other countries)
  9. Click Save.
For best results, leave Logi Tune running during recording sessions on Riverside.

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