- Upload progress stuck on Riverside mobile app
- Incomplete upload from Riverside mobile app
Suggested troubleshooting steps
- Reopen the app –– the mobile app must be open for the track to finish uploading.
- Check the progress on the Upload Status screen.
- Turn your mobile device off, then turn it back on.
- Reopen the Riverside mobile app to finish the upload.
- Confirm that you have installed the latest version of the Riverside iOS app or Android app.
- Check that your device meets the iOS and Android requirements.
- Check that your device's time is correct and automatically set.