My video is not aligned with the audio (frame rate lagging)

Troubleshooting for:

  • Video that lags behind the audio
  • Dropped frames
  • Inconsistent frame rate

Suggested Troubleshooting Steps

If you're using an external camera:

  • Turn off your camera's auto-exposure feature.
  • Confirm your camera is connected directly to your computer and not through a USB hub.
  • Reduce your camera's default recording resolution.
  • If you're using an external DSLR or mirrorless camera, connect it to a power source.
  • If you're using an Elgato Cam Link device, follow this troubleshooting.

If none of the above steps correct the frame rate, consider using a different camera, joining the Studio from a different computer, or using the Riverside mobile app.

You may need to start recording again after correcting the frame rate.

For stable recording in high resolution, we recommend using a DSLR camera and a video capture card.

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