I hear an echo in the Studio

Troubleshooting for:

  • Hearing participants' voices echo in Studio

One person’s microphones may be picking up the sound of all unmuted participants in the Studio itself. Their device is feeding those sounds back to everyone, which creates the echo.

Often, the participant whose voice is not echoing is the source of the audio feedback and needs Echo Cancellation applied.

Suggested Troubleshooting Steps

  • Confirm that all participants are wearing headphones and not using their device's speakers.
  • If anyone is using an external microphone with a headphone port, they should connect the headphones to their computer instead of the mic.
  • Open the people_users-03.svg People sidebar in the Studio and enable individual Echo Cancellation for each participant, one at a time, to determine if one is the source of the audio feedback.
When Echo Cancellation is enabled for an individual participant’s audio in the Studio, it is also applied to their High Quality Track.

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