If a participant's device has its microphone sensitivity too low or too high, they should adjust the settings on their own device so their voice will not sound distorted on the final recorded track.
A Host or Producer can adjust a participant's output volume to balance the sound during the live call, but this does not change the audio signal that is recorded.
- Adjust Microphone Settings on a PC
- Adjust Sound Input on a Mac
- Adjust Microphone Sensitivity in iOS
- Adjust Mic Settings on Android
The volume meter in the Studio screen's righthand sidebar indicates a participant's audio level. When a participant speaks, if the meter's maximum level is consistently on the right (high) end of the meter or only at the left (low) end, then they should adjust their device's settings.
TIP: Hearing no sound at all?
A participant should click the lock icon in the browser's address bar to confirm that Riverside has permission to access the mic. If they are using a dedicated external microphone, check whether the mic has a physical mute button. If they are also using an external multi-channel audio interface or multi-track mixer, their mic can only be connected to the first two channels.