If a Guest closed the Studio before their locally recorded High Quality Track finishes uploading, they can still complete the upload process.
If they recorded on a computer:
- Refer them to the Upload page: riverside.fm/upload.
- This page finds and finishes uploading their local track so you can access it.
- Have them use the same computer and browser that they recorded with.
- They should not manually clear their browser's storage cache.
Read more about the upload process from a computer. If the upload does not complete automatically, check these troubleshooting steps.
If they recorded on a mobile device:
- Have them open the Riverside app again to complete the track upload.
Read more about the upload process from a mobile device.