Troubleshooting: Fix Black Video Frame in Studio

In the Studio, if you or a participant have selected a camera for video input but the video frame appears black or blank, follow the troubleshooting steps below to fix it before you record.

Step by step:

1. Close the Riverside browser tab and rejoin the Studio.
2. Check whether the video error is fixed.
   If not, continue below.
   
   
3. In the Studio, select a different camera (if another one is connected).
4. Check whether the video error is fixed.
   If not, follow the steps on Change Browser's Hardware Acceleration Setting.