Help a participant change their mic, camera, or speaker

« To Riverside for Business studio features: Overview

Hosts and Producers in a Riverside for Business account can prompt a participant to use a different microphone, speaker, or camera in the Studio before a recording session.

Who: Hosts and producers
Plan: Riverside for Business
Device: Computer browser

IMPORTANT

Device prompts are only available when guests join via a web browser. If a guest joins using the mobile app or macOS app, hosts and producers won’t be able to prompt them to switch their mic, camera, or speaker, even if other devices are connected.

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Step by step

Using a computer, log in to your account.
Join a Riverside Business studio as host or producer.
Stop the recording session, if one is in progress.
On the right side menu, click People to open the sidebar.
In the sidebar, find the participant's name and click the down arrow icon.
Under Input & Output, check available devices by clicking the camera, mic, or speaker menu.
On the list, click the device you would like the participant to use.