How are my subscription's download hours calculated? Do unused hours roll over?

Your subscription hours refers to the hours of high quality track downloads you have available per month, based on your subscription plan.

Based on your plan, you can download a certain amount of hours of these individual tracks per month to use them on professional multi-track editing software.

If you're looking to download more separate high quality tracks, consider upgrading your plan.

In addition:

  • Your monthly allowance for separate track downloads resets per month based on your billing cycle.
  • Unused hours of separate track downloads do not rollover from one month to the next.
  • The number of participants in the recording does not impact how many hours are used.
    • For example, recording 3 people in a 1 hour session uses 1 hour of your plan's recording hours.
  • Removing past recordings does not the increase hours available during a month.

Regardless of your subscription and hours used, you always have

  1. Unlimited Recording Time: You can record without time constraints in the Riverside studio.
  2. Unlimited Editing: You can edit your recording as much as you'd like to create engaging content in the Riverside editor. 
  3. Unlimited exports of high quality recordings and clips: You can export as many high quality recordings and clips as you want.

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