The hours included in your monthly subscription plan allow you to download participants' separate High Quality Tracks.
- The time is calculated based on the duration of the recording sessions you download as separate track files, not the number of participant tracks you download.
- The number of participants in the recording does not impact how many hours are used.
- For example: after you record a 1-hour session with 3 participants, downloading their 3 High Quality Tracks uses 1 hour of your plan's monthly total.
- Unused recording hours expire and do not roll over to the following month.
- Removing past recordings does not the increase hours available during a month.
TIP:
All plans have unlimited access to the Riverside Editor to customize, export, and download recordings as composed clips. These clips do not count toward the monthly hours.