Show All Participants' 16:9 Video in Teams Studio

When you record in the Studio, participants' video frames are sometimes cropped to fit everyone on screen and increase data efficiency during the live call. Users on a Riverside Teams plan can override this to show everyone's full frame video at all times in the Studio. Follow the steps below.

Step by step:

  1. Using a computer, log in to your account.
  2. Click the Riverside logo to go to the home page.
  3. Access a Studio's settings by clicking the Settings (gear) icon.
  4. In the General section, find Live Call.
  5. Under Live Call Framing, click Data Save or Full Frame.
    The next call will use the selected settings.
Locally-recorded High Quality Tracks are always recorded in full frame video (usually a 16:9 aspect ratio).

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