Manually Pause or Resume a Participant's Upload

By default, all participants' local recordings automatically start uploading during the call. But sometimes, pausing the upload can help optimize the bandwidth or processing load on a participant's device. Follow the steps below to pause a participant's upload.

Only the Host and/or Producer can use the pause/resume uploads. You must first enable Upload Control in the Studio's settings.

Step by step:

  1. Using a computer, log in to your account.
  2. Click Home.
  3. Join a Studio in the Host role or Producer role.
  4. At the bottom of the Studio screen, click Record.
  5. In the sidebar on the right, click the Studio tab.
    If you don't see the sidebar, click participants-users.svg (the participants icon) to expand it.
  6. Next to a participant, click the down arrow.
  7. Under Input & Output, click Pause Upload.
    The participant's upload is now paused.
The participant's upload process will automatically resume when you Stop recording or click Resume upload.
IMPORTANT: Completing an Upload
If a participant's local track does not automatically finish uploading, direct them to the Upload page ( to finish uploading a track made on their computer. For a recording made in the mobile app, they can open the app again to finish the upload.

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