By default, each participant's locally recorded High Quality Track automatically starts uploading during the call. But sometimes, pausing the upload can help optimize the bandwidth or processing load on a participant's computer. Follow the steps below to pause a participant's track upload.
Only the Host and/or Producer can pause and resume track uploads. You must first enable Upload Control in the Studio's settings. Track uploads still start automatically with the setting enabled.
Step by step:
- Using a computer, join a Studio in the Host role or Producer role.
- At the bottom of the Studio screen, click Record.
- In the sidebar on the right, click the Studio tab.
If you don't see the sidebar, click (the participants icon) to expand it.
- Next to a participant, click the down arrow.
- Under Input & Output, click Pause Upload.
The participant's upload is now paused.
The participant's upload process will automatically resume when you Stop recording or click Resume upload.
IMPORTANT: Completing an Upload
If a participant's local High Quality Track does not automatically finish uploading, direct them to the Upload page (https://riverside.fm/upload) to finish uploading a track made on their computer. For a recording made in the mobile app, they can open the app again to finish the upload.