About cloud recording files

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Overview

After every studio session, Riverside creates a cloud recording file for each individual participant, as well as one track with all of the participants' cloud recordings combined.

The cloud files are recorded over the internet during the live call. The audio and video quality of these recordings depend on each participant's internet connection, meaning some cloud recording files may have a lower resolution than the locally recorded high quality tracks

Using cloud recordings 

Cloud recording types 

Single participant's cloud recording (MP4)

  • Each participant's cloud file is available as a video MP4 file.
  • The track has a maximum resolution of 720p and it may have a variable frame rate.
  • Download a participant's cloud recording file on the studio's recording session page.

All Participants' cloud recording (MP4)

  • Cloud video tracks from all recorded participants in one file, as seen during the live call.
  • Tracks are arranged in a gallery view in one file, which may have a variable frame rate.
  • Download the All participants' cloud recording file on the studio's recording session page.

Audio-only cloud recording (MP4)

  • Audio-only cloud recordings are generated when the studio is set to record only audio, and not video.
  • Just like video recordings, separate cloud recordings are created for each participant and one single cloud recording is created with all of the participants' tracks combined. 
  • All audio-only cloud recording files are in MP4 format, which means they will still contain video.
    • Individual audio-only cloud recording files contain a video track from the camera input.
    • All participants' cloud recording files feature an empty screen as seen below.
      Screenshot 2024-10-10 at 16.03.42.png

Important notes

  • Echo cancellation is always enabled on cloud recording files.
  • Starting from July 2024, several studio branding elements, such as logos, background images, and colors (not including gradient backgrounds), added in the studio appear in the cloud recording. These are not in the individual high quality tracks.
  • Producers do not appear in the all-participant cloud recording, nor do they have an individual cloud recording track.
  • If Low Data Mode is enabled for a participant, their video won't be included in the cloud recording file. A generic silhouette will show in place of a video.
    Backup-file-without-video-feeds.png

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