System requirements and supported browsers

« to Join a Studio Session: Overview

Computer Browser

  Requires Notes

System

  • MacOS Big Sur (11) or later

  • Windows 7 or later

If recording video, use a computer with 8 or more processing cores.

Computer Browser

Use the latest version of the browser.

Do not use Incognito/Private mode.

Storage

We recommend having at least 5 GB of free space.

If you plan to record for more than 1.5 hours during one session, check how much temporary storage space your browser can access.

Internet Connection

We recommend using a connection with a download speed faster than 10 Mbps and an upload speed faster than 5 Mbps.

Test your internet speed here or run a pre-call test in your browser.

For best results, turn off any network firewalls or VPN.

 

MacOS Desktop App

Download the Riverside MacOS Desktop app to record directly from your Mac.

  Requires Notes

System

  • MacOS Ventura (13) or later

If recording video, use a computer with M1 and above.

Storage

We recommend having at least 5 GB of free space.

If you plan to record for more than 1.5 hours during one session, check how much storage space your mac has

Internet Connection

We recommend using a connection with a download speed faster than 10 Mbps and an upload speed faster than 5 Mbps.

Test your internet speed here.

 

 

Mobile Devices

Download the Riverside mobile app to record on iOS or Android.

  Requires Notes

iOS

iPhones and iPads with iOS 16.0 or later (minimum)

iPhone X or newer recommended

2017 iPad models or newer recommended

Android

Android devices with Android 7.0 or later (minimum)

Android 10.0 or newer recommended

Chromebooks and other tablets are not yet supported.

Device Storage

We recommend having at least 5 GB of free space.

 

Internet Connection

We recommend using a connection with a download speed faster than 10 Mbps and an upload speed faster than 5 Mbps.

Test your internet speed here.

For best results, turn off any network firewalls or VPN.

Please note: Mobile browsers like Safari cannot be used to record. This also includes the Edge and Chrome mobile browsers.

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