System Requirements and Supported Browsers

Computer

• MacOS Sierra (10.12.0) or later, or
• Windows 7 or later.

Use the latest version of one of the supported browsers:

• Google Chrome, or
• Microsoft Edge

Mobile Device

Use the Riverside mobile app on:

• iPhones and iPads with iOS 15.0 or later.
  • Recommended hardware: iPhone X or newer, 2017 iPad models or newer.
• Android devices with Android 5.0 or later.

NOTE:
Mobile browsers like Safari cannot be used to record. This also includes the Edge and Chrome mobile browsers. Chromebooks and other tablets are not yet supported.

Internet Speed

• We recommend using a connection with an upload speed faster than 5 Mbps.
  
  • Test your internet speed here or run a pre-call test in your computer browser.
• For best results, turn off any network firewalls or VPN.

Device Storage

• We recommend having at least 5 GB of free space available on your computer or device.
• If you plan to record more than 1.5 hours during one session, first check how much storage space your computer's browser can access.

Learn more

• What browsers and devices are not supported?
• Recording Equipment Index
• Best Practices for Recording on a Computer
• Best Practices for Recording on a Mobile Device
  • External microphone compatibility with mobile devices
  • Riverside Mobile App Functions & Capabilities