System Requirements and Supported Browsers

Computers: Chrome or Edge browser

Currently, Riverside supports desktops, laptops, and Surface devices using the latest version of Google Chrome or Microsoft Edge browser.

Best Practices for Recording on a Computer

Mobile Devices: Riverside iOS or Android app

Download the Riverside iOS app for iPhones and iPads with iOS 14.0 or later.
Download the Riverside Android app for Android devices with Android 5.0 or later.

Best Practices for Recording on a Mobile Device

IMPORTANT:
Mobile browsers cannot be used to record. This includes the Edge and Chrome mobile browsers. Chromebooks and other tablets are not yet supported.

If you are recording with an external microphone, check device compatibility with the app.

Device

Using

Supports

Desktop and
laptop computers

Google Chrome
or Microsoft Edge browsers

Studio: All roles

Editor: All functions

iOS Devices

Recommended hardware: iPhone X or newer, 2017 iPad models or newer.

Riverside iOS app

Studio: All roles

(Audience Live Call-In and text chat features not available)

Android Devices

Requires Android 5.0 or later.

Riverside Android app

Studio: All roles

(Audience Live Call-In and text chat features not available)

Recommended Internet Speed

Recording with Riverside is optimized for all internet speeds, although we recommend using a connection with an upload speed faster than 5 Mbps.

TIP:
Test your internet speed here or run a pre-call diagnostic test.

Recommended Device Storage

We recommend having at least 5 GB of free space available on your device to store your locally-recorded, separate track in your temporary files as it uploads. If you will be recording for more than 1.5 hours at once, confirm that you have more space available.

TIP:
Check how much storage space your browser can access.

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