Computers: Chrome or Edge browser
Currently, Riverside supports desktops, laptops, and Surface devices using the latest version of Google Chrome or Microsoft Edge browser.
Best Practices for Recording on a Computer
Mobile Devices: Riverside iOS or Android app
Download the Riverside iOS app for iPhones and iPads with iOS 14.0 or later.
Download the Riverside Android app for Android devices with Android 5.0 or later.
Best Practices for Recording on a Mobile Device
IMPORTANT:
Mobile browsers cannot be used to record. This includes the Edge and Chrome mobile browsers. Chromebooks and other tablets are not yet supported.
If you are recording with an external microphone, check device compatibility with the app.
|
Device |
Using |
Supports |
|
Desktop and |
Google Chrome |
Studio: All roles Editor: All functions |
|
iOS Devices Recommended hardware: iPhone X or newer, 2017 iPad models or newer. |
Studio: All roles (Audience Live Call-In and text chat features not available) |
|
|
Android Devices Requires Android 5.0 or later. |
Studio: All roles (Audience Live Call-In and text chat features not available) |
Recommended Internet Speed
Recording with Riverside is optimized for all internet speeds, although we recommend using a connection with an upload speed faster than 5 Mbps.
TIP:
Test your internet speed here or run a pre-call diagnostic test.
Recommended Device Storage
We recommend having at least 5 GB of free space available on your device to store your locally-recorded, separate track in your temporary files as it uploads. If you will be recording for more than 1.5 hours at once, confirm that you have more space available.
TIP:
Check how much storage space your browser can access.