Computer
- MacOS Sierra (10.12.0) or later, or
- Windows 7 or later.
Use the latest version of one of the supported browsers:
Mobile Device
Use the Riverside mobile app on:
- iPhones and iPads with iOS 15.0 or later.
- Recommended hardware: iPhone X or newer, 2017 iPad models or newer.
- Android devices with Android 5.0 or later.
NOTE:
Mobile browsers like Safari cannot be used to record. This also includes the Edge and Chrome mobile browsers. Chromebooks and other tablets are not yet supported.
Internet Speed
- We recommend using a connection with an upload speed faster than 5 Mbps.
- Test your internet speed here or run a pre-call test in your computer browser.
- For best results, turn off any network firewalls or VPN.
Device Storage
- We recommend having at least 5 GB of free space available on your computer or device.
- If you plan to record more than 1.5 hours during one session, first check how much storage space your computer's browser can access.