« To Audience registration: Overview
If you manage event pre-registration outside of Riverside or prefer not to require it, you can share a direct session link with audience members.
Using the link, audience members must enter their name and email before joining the studio. After the session, you can see their details for follow-ups and attendance tracking.
For event pre-registration, use Riverside's customized audience pre-registration form.
Who: Account Owner, Admins, Directors, and Editors
Plan: Some Business plans, contact your CSM
Device: Computer Browser
Step by step
- Schedule a studio session.
- From the scheduling page, to the right of Audience registration, toggle on
to enable it.
When the toggle is on, you are restricted from inviting audience members via email. - Under Registration type, select Direct session link.
- Add a Title and Description.
- Click Preview registration page to review the layout and ensure everything looks correct.
- Click Create session.
The session is shown at the top of the project page. - Click Copy join link.
Good to know
- Attendees can only enter their email address once using the link. If an attendee accidentally enters their details before the time of the event, ask them to join at the correct time using a different email address.
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You cannot use both the direct session link and the registration form simultaneously for the same scheduled event.
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With the join link, attendees enter their name and email when the session starts and then join as audience members.
- Registrants can join from the Riverside iOS app or via the web using Chrome or Edge.
- Audience registration applies only to studio sessions hosted on Riverside and does not extend to streams hosted on other channels.
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Email notifications are not supported when using a direct session link, as audience details are only collected after they join the session.
Next steps
- If you want to add an audience member at the last minute, you can copy and share the join link from the scheduled event panel in the studio.
- The event will remain visible in the project folder for one month for your reference. After that, you can always download the registration details from the Recording Files.
- After the session, you can see who attended and cross-reference this with those who pre-registered outside of Riverside. Please note that this information is not available for people who did not register, such as invited guests.
- Your customized settings are saved for the next event hosted in the same studio.