Animations in my studio are freezing

Troubleshooting for:

Animations in the studio are stuck, such as:

  • REC indicator (red dot)
  • Upload indicator
  • Speaking frame animation inside the video tile
  • Recording start countdown not showing 

Explanation

Animations freeze in the studio when Riverside enables performance mode

Performance mode automatically activates if your computer experiences strain during the live recording sessions or while using virtual backgrounds or visual effects. This ensures that all your computer's power is directed towards a smooth recording.

If performance mode doesn't improve the performance of the virtual background or visual effect, then the recording automatically stops, the virtual background or visual effect is removed, and the recording restarts--all at once. 

Performance mode does not affect the final quality of your recording tracks. 

Suggested troubleshooting steps

Since performance mode is intended to help optimize your recording and does not affect the quality of your recording tracks, you do not need to troubleshoot anything.

However, you can follow these best practices for optimizing your computer's strength and reducing processing strain.

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