If you've previously connected your Facebook account to Riverside, you can reconnect a new Facebook page or Facebook profile for live streaming.
Who: Hosts and producers
Plan: All plans
Device: Computer browser
Step by step
- Log in to your Riverside account.
- In the ☰ menu on the left, hover over the Studio, and click ••• [the three dots].
- Click
Record.
- On the Lobby page, enter your details and click Join Studio.
- At the top of the Studio, click Live Stream off.
- Next to Stream to social, click the plus button to Add more.
- Click the
Facebook icon.
- In the Connect your Facebook account pop-up, choose Facebook profile or Facebook page.
- Click Continue with Facebook.
- In the new tab, asking you to reconnect to Riverside, click Edit previous settings to connect to a new Facebook page to Riverside.
Or log into another account to connect a new Facebook profile to Riverside.
Be sure the page or profile you are connecting to meet the requirements.
- Select the pages to live stream to.
Or log into the new account. - Click Reconnect.
- On Riverside, choose the page or profile to connect to Riverside.
- Click Got it.
- Click Go live to start the live stream.
It may take around 30 seconds for the video to appear on Facebook. - After you go live, ensure that your the permissions on your post are set for the right audience:
- In another tab, log into your Facebook account.
- On the top corner of your live stream post, click the three dots to open the menu.
- Click Edit post.
- At the top of the post, under your name, click the current audience (i.e. Only me, Friends, Public).
If you want to receive messages from people watching the live stream on your Facebook profile, you must set the Facebook post to Public. - Select the correct audience.
- Click Done.