Troubleshooting for:
- Visual effects stopped or causing video lag
- 'Video effects unavailable' message in the Studio
Your computer needs more available video memory (VRAM) and/or system memory (RAM) to process virtual backgrounds in real-time.
Suggested Troubleshooting Steps:
- Refresh the page with Riverside and join the Studio again.
- Close all tabs, windows, and programs that you do not need during the recording.
- Restart your computer, then only open the Riverside Studio.
- Instead of using a background blur effect, upload a background image or pick from one from Riverside's collection.
- Be sure that you've installed all available Windows updates or macOS updates.
- Switch to a different computer or use your mobile device to record.
The Studio's Host or Producer can also stop the recording and reduce the default video recording quality.