I cannot use visual effects or add a background to my video

« To Studio visual effects and virtual backgrounds: Overview

Troubleshooting for:

• Seeing one of these messages on Riverside:

  • Visual effects unavailable

  • New recording track created

Step by step

If you are having trouble adding a visual effect to your video in the Studio, follow the steps below.

1. Make sure your device has 8 or more physical processing cores.
2. Change your studio's resolution to 720p or 1080p. You will not see the option for visual effects if your Studio is set for 4k recording. 
3. Turn on Graphics acceleration (sometimes called hardware acceleration) to give your browser an extra processing boost. 
4. Try adding a virtual background from a different device, either from a Chrome browser, Edge browser, MacOS app, or iOS app.

Ensuring a smooth recording in your studio with minimal disruptions:
If Riverside recognizes that your device does not have enough processing power during a recording to support visual effects, we will quickly:

• Stop the recording

• Remove the virtual background

• Immediately begin a new recording without virtual backgrounds

You can then merge the two separate recordings by adding the second recording as media in the Editor.