I cannot use visual effects or add a background to my video

« to Studio visual effects and virtual backgrounds: Overview

If you are having trouble adding a visual effect to your video in the Studio, follow the steps below.

  1. Change your studio's resolution to 720p or 1080p. You will not see the option for visual effects if your Studio is set for 4k recording. 
  2. Turn on Graphics acceleration (sometimes called hardware acceleration) to give your browser an extra processing boost. 
  3. Try adding a virtual background from a different device, either from a Chrome browser, Edge browser, MacOS app, or iOS app.

Did this answer your question?