Who: Account owners
Plan: Some Business plans, contact your CSM
Device: Computer browser
Some Riverside for Business accounts can use industry-standard SSO (Single-Sign On) methods.
Reach out to your account CSM to get started, then follow the steps below.
Step by step
- Ask your CSM for custom SSO. Be sure to share which SSO provider you use.
- Once your CSM confirms you can connect set-up the SSO, using a computer, log into your Riverside account.
- In the top-right corner, click the account menu.
- Click Account & subscription.
- On the left, click SSO setup.
- Under Choose an identity provider, select your identity provider.
- Add the required details to Riverside and to the identity provider, based on the specific requirements:
- Click Submit.
At the top of the page, you will see a confirmation of the submission. - Log in to Riverside.fm via SSO to confirm the set-up works.
Important - new users:
Anytime a new user is added to the account, they will first need set up their Riverside account using their email and a password. Then, they can sign in using SSO.
You cannot edit the information after submitting it. If you need to make any changes, please contact your CSM.