Riverside for Business accounts can set up authentication using SSO. Contact Support or email your account CSM to get started.
If you do not use Okta, Microsoft Azure (Entra ID), or Google Workspace SSO, follow the steps below.
Step by step
- In your authentication management system, create a new SAML 2.0 or SSO app authentication.
- Name it
Riverside
. - Upload the Riverside logo [⬇ PNG], if applicable.
- Your CSM will provide you with these, that you need to add during the setup:
- An ACS URL (sometimes called a Reply URL or Callback URL)
like riverside.fm/login/sso/example - An Entity ID (sometimes called an Audience URI or Issuer)
like riverside-example
- An ACS URL (sometimes called a Reply URL or Callback URL)
- Copy and send your CSM these:
-
SSO URL (sometimes called a Login URL, IdP SSO URL, or Entry Point URL)
like https://login.yourauthenticator.com/tktk-tktktk/saml2 - X.509 Certificate (also called the Security Certificate, SAML Certificate, or Metadata XML)
-
SSO URL (sometimes called a Login URL, IdP SSO URL, or Entry Point URL)
-
You must also include an extra Attribute with the name
email
(the word is case-sensitive) and set its value to always the email of the user's account.
For reference, common terms from other SSO providers are below.
Setup Flow |
Okta's Terms | Azure's Terms | Google's Terms |
Riverside Sends | Single Sign-On URL | Reply URL | ACS URL |
Riverside Sends | Audience URI | Entity ID | Entity ID |
Please send us | Identity Provider Single Sign-On URL | Login URL (Sign SAML response and assertion) |
SSO URL |
Please send us | X.509 Certificate | certificate | certificate |