Configure Riverside with Google SSO

« To Business Account SSO configuration: Overview

Riverside for Business accounts can set up SSO (Single-Sign On) authentication with Google Workspace.

Reach out to your account CSM to get started, then follow the steps below.

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Step by step

  1. Ask your CSM for custom SSO. Be sure to share which SSO provider you use.
  2. Once your CSM confirms you can connect set-up the SSO, using a computer, log into your Riverside account.
  3. In the bottom left corner, click the account menu button.
  4. Click Manage account.
  5. Under Teams, click SSO.
  6. Under Choose an identity provider, select Google.
  7. Log into your Google account and go to the Admin page.
  8. On the left, in the sidebar, click Apps.
  9. Click Web and mobile apps.
  10. At the top of the list, click Add app.
  11. Select Add custom SAML app.
    google-sso-01.png
  12. On the App details page, under App name, enter Riverside.
  13. Under App icon, click the camera icon to upload the Riverside logo [⬇ PNG].
  14. Click Continue.
  15. Click Download metadata
  16. On the Riverside SSO set-up page, click Upload XML file and select the metadata file from your desktop to upload .
    • Or copy.svg copy the SSO URL and certificate and paste them in the dedicated fields on the Riverside SSO set-up page.
      google-sso-03.png
  17. Click Continue.
  18. On the Riverside SSO set-up page, under ACS URL, copy the URL.
  19. On Google, on the Service provider details page, under ACS URL, paste the URL.
  20. On the Riverside SSO set-up page, under Entity ID, copy the text.
  21. On Google, under Entity ID, paste the URL.
  22. Under Name ID, choose Basic Information > Primary email.
    google-sso-04.png
  23. Click Continue.
  24. On the Attributes page, under Google Directory attributes, choose Primary email.
  25. Under App attributes, type email. You must enter this in lowercase letters.
    google-sso-05.png
  26. At the bottom of the page, click Finish.
  27. On the Riverside SSO set-up page, click Submit.
    At the top of the page, you will see a confirmation of the submission. 
  28. Log in to Riverside.fm via SSO to confirm the set-up works.
Important - new users:

Anytime a new user is added to the account, they will first need set up their Riverside account using their email and a password. Then, they can sign in using SSO.

You cannot edit the information after submitting it. If you need to make any changes, please contact your CSM. At the top of the page, you will see a confirmation of the submission. 

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