Got questions? We've got answers!
Check out our FAQ video playlist below, which is updated every month
to keep you in the loop and make your Riverside experience a breeze.
How do I add a background graphic to my recording?
Read more here: Add a Background Graphic to Frame a Recorded Video
How to download transcription files
Read more here: Download Transcriptions
Can I upload an external media file for editing?
Read more here: Upload an External Media File for Editing
Learn about supported file types here: Upload External Files: Supported Filetypes and Requirements
How to join a studio as a guest
Read more here: Join a Studio as a Guest
Where can I find the Recording ID for support?
Read more here: Where can I find the Recording ID for Support?
What are high-quality tracks?
Read more here: About High Quality Tracks
How do I set up live streaming for YouTube?
Read more here: Live stream to YouTube
How do I export my recording? (MP4, WAV, MP3)
Read more here: Export a Combined Recording or Media Clip
How do I export recording files for Premiere Pro, Final Cut, DaVinci Resolve, and other editing software?
How do I create a clip for social media?
Read more here: How do I create a clip for social media?