Riverside Editor
Does downloading a clip or combined recording use up my account's available track download hours?
No, exporting and downloading a combined recording, such as a Clip or the All Participants Backup, does not use your account's available track download hours.
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How can I add an opening narration to a conversation?
Combine clips from different recording sessions on Riverside using the intro/outro function in the Editor to add an opening narration to a conversation.
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How can I customize the color of my captions?
Copy and paste in a six-digit Hex color code from another website, design program, or your style guide.
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Can I add and edit my own media assets, like a video or background music, on Riverside ?
At this time, you can upload your own external media to customize and trim it, then add it as an intro/outro to another clip.
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What do markers look like in a clip?
Markers appear above the timeline as blue dots and you can use them as reference points when editing other clips.
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What is the ‘Created with Riverside’ watermark?
If you have a free account on Riverside and you export a video clip from the Editor, a small animated watermark is added to the top of its frame. This watermark helps more creators find Riverside.
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Access and Sharing
How do I create a clip for social media?
Use the Editor to change the video's dimensions to fit on any social media platform and trim it to just the excerpt you want to share.
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How can I access older recordings?
Follow the steps in this article to access older recordings.
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How can I share my track file recordings with an editor or other collaborator?
You can send a collaborator a link a single recording session's High Quality Tracks and any exported clips or send them a link for all the sessions recorded in a Studio.
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Can Riverside provide hosting for my recordings?
Riverside does not provide a direct RSS feed for publishing or hosting podcasts. However, after you export a recording clip, you can use our integrations to publish them for distribution as full episodes.
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How can I share recordings to YouTube?
Follow the steps in the article to export a recording and upload it to YouTube.
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Tracks and Files
What is the difference between a Synced Video/Audio track and a regular Video/Audio track?
The synced version adds padding at the start of the recorded track.
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What are constant frame rate (CFR) video files?
Constant Frame Rate (CFR) video files are tracks that are designed for editing on video software.
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Can I change the default names for downloaded files?
You can change the name of a Studio and rename a recording session, both of which are reflected in the title of the downloaded file.
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How do I convert a WAV file to MP3 format?
You can use Riverside's Editor to export your recording and select either an MP3 or WAV file on the export options panel.
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What do audio-only participants look like on the MP4 Backup file?
If a participant has their camera turned off when recording, their individual Backup track shows a generic silhouette.
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How can I extract the audio from a Backup file?
After the call ends, you can download the Backups as MP4 video files. To convert a MP4 video file into an audio file, follow these steps.
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How can I convert an MP4 video to another video format?
You can convert a video file to other video formats using Handbrake, a free application.
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Support
Where can I find the Recording ID for Support?
Your Recording ID can be found by following the steps in this article.
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Where can I find the Track ID for Support?
Riverside's Support team can use the Track ID to check its technical details.
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