Upload video or audio file for editing

« To Riverside editor: Overview

Upload a media file that you recorded outside of Riverside to generate a transcript of the conversation, create Magic Clips, and customize it in the editor.

Plan: All plans
Device: Computer browser and mobile

upload file.png Step by step

  • Steps on a computer

    1. Log in to your Riverside account.
    2. Under Studios, click the relevant studio.
    3. Click upload-media.svg Upload.
    4. Click Select file or drag and drop a file into the box.
    5. Select a media file on your computer that meets the requirements.
    6. Click Open.

    7. From the dropdown menu, select the number of speakers in the recording.
      Riverside creates separate audio tracks for each speaker that you can rename in the editor.
      speaker.png

    8. Click Upload. 
      Keep the page open while the file uploads. You can leave it while Riverside processes it.

  • Steps on a phone

    1. Open a recording from the Riverside mobile app.
      On the mobile app, you can create new drafts, but you are not able to make changes to in-progress drafts made on a computer.
    2. At the the bottom of the screen, tap Import.
    3. Select a media file from your mobile device.
    4. Next to Number of speakers, select the number of speakers in the recording.

      The separate audio tracks for each speaker are not available in the mobile app. However, you can access and rename them in the editor via the browser.

    5. Tap Upload.
      Keep the app open while uploading is in progress. 
      Screenshot 2025-03-11 at 11.03.29.png

Icon.svg Good to know

  • External file uploads are limited depending on what plan you have:
    • Free plans: 2 hours of external uploads
    • Standard plans: 5 hours of external uploads
    • Pro plans: 15 hours of external uploads
    • Business plans: Unlimited external uploads
  • To cancel the file upload or processing, hover over the media thumbnail and click the X in the top right corner.

  • When you upload an external file, you can edit individual audio tracks for each speaker. However, since it's a single video file, there is only one video track and not separate video tracks. This means you cannot apply video layouts. 

  • The uploaded file's FPS is determined by the studio's FPS settings. For instance, if an external recording uploaded to Riverside is in 29.97 FPS, but the studio’s settings are set to 24 FPS, the recording will be imported at 24 FPS.

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