« To Track file uploading: Overview
If you stop recording, but a participant left the studio before their track finished uploading, Riverside can send them instructions to complete the process.
In the studio
- After you Stop the recording, look for the upload progress pop-up.
- If a participant has a partial upload, click Send instructions.
- Enter the guest's email address.
- Click Send.
On the recording session's dashboard
- In the studio, click View Recordings or click a recent recording session.
- At the top of the page, enter the guest's email address and click Notify.