Where can I find the clip ID (edit ID) for Support?

Each clip and edit you export from Riverside's Editor has a unique clip ID. Riverside's Support team can use the clip ID to check its technical details.

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Step by step

  1. On a computer, log in to your Riverside account.
  2. In the ☰ menu on the left, click the relevant studio.
  3. Click the relevant project.
  4. On the project recording's page, scroll to the Edits section.
  1. Hover over the desired clip.
  2. Click the three dots menu […].
  3. Choose Copy ID.
    The clip ID is copied to your computer's clipboard.
TIP:
To paste the Track ID, press Ctrl+V on a PC or +V on a Mac.

The clip ID looks like composer-abcd12xyz.

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