The composed Internet Backup Track is a centralized recording of the call as it happens in the Studio. You can also download the separate Internet Backup tracks of each Guest as video or audio files. To download the internet backup tracks of all Guests as separate files in a Zip folder, follow the steps below.

Step by step:

  1. Log in to your account.

  2. Click Home.

  3. Scroll to the specific Studio and click View all recordings.

  4. On the Studio Recordings page, click the session.

  5. On the top right of the session page, click the three dots menu [...].

  6. Click Request individual internet tracks.

  7. After refreshing the page, click the three dots menu [...].

    NOTE:

    While Riverside processes the individual internet tracks, the menu item will change to internet tracks requested.

  8. Click Download individual internet tracks.

  9. A .zip file will download containing the individual tracks.


TIPS:
For higher resolution video, download the local separated tracks or use the built-in Editor to create clips.

You can also download the composed Internet Backup Track with all the participants or download their separate internet backup tracks one at a time.

Did this answer your question?